Part I: The new world of work and workers -- 1. The changing landscape of work -- 2. Building knowledge capacity into organizations -- 3. Fundamentals of knowledge capital -- 4. From knowledge capacity to knowledge capabilities -- Part II: Managing organizational capabilities -- 5. Knowledge...

With the rising importance of knowledge as a primary factor in global industries, it is increasingly necessary for knowledge management professionals to understand, engage with, and speak the language of investments and auditing. This exciting guide helps knowledge management professionals...

How can knowledge management professionals position themselves for greatest success? Providing practical guidance for professionals, and including mini-case studies of successes and failures, this book demonstrates how to map knowledge resources to support business critical capabilities, and...

Part I: Knowledge Audits - Models and Methods 1. Audits - What To Audit And Why 2. Audit Methodology For Business Processes 3. Audit Methodology For Knowledge Functions 4. Designing an Audit Of Knowledge Assets Part II: Defining and Identifying your Knowledge Assets 5. Identifying and...