Knowledge management (KM) is a set of relatively-new organizational activities that are aimed at improving knowledge, knowledge-related practices, organizational behaviors and decisions and organizational performance. KM focuses on knowledge processes—knowledge creation, acquisition,...

Purpose – The purpose of this paper is to demonstrate the importance of an integrated architecture in creating an effective knowledge organization (EKO). Design/methodology/approach – Development of a conceptual model of the architecture of an EKO. Findings – Managers should strive to...