Purpose – The purpose of this paper is to attempt to demystify knowledge management. Design/methodology/approach – This paper looks at existing literature. Findings – The paper finds that, in simple words, knowledge management involves three things, namely, knowledge creation, knowledge...

Purpose – In this era of globalization, knowledge has emerged as a critical resource. India has high expectations from her knowledge industries. Though it is difficult to classify knowledge into watertight compartments, this paper is an attempt to study whether Indian firms have identified the...