What is knowledge management ? -- Knowledge strategies and knowledge capture -- Knowledge tools and techniques -- Knowledge management : a systems view -- Knowledge : the organization, culture and learning -- Applying knowledge

Provides a balance of conceptual and practical aspects of Knowledge Management, offering the opportunity for students and practitioners to understand and effectively consider knowledge management approaches in their organizations. Everyday examples are used to lead the reader into the...

Purpose – External knowledge is generally believed to be of prime importance to small to medium‐sized enterprises (SMEs). However, a review of the literature shows that no empirical research has looked at knowledge management issues at the inter‐organizational level in SMEs. This paper...