Purpose – The purpose of this paper is to provide practitioners of management a sense of how a major grocery retail business may flourish on the internet, but by employing a more brick‐and‐mortar approach, through the extensive use of a knowledge‐management system, namely KnowAsis™....

Purpose This paper aims to study the impact of information and communication technologies in organizations to capture and manage intellectual capital. The paper focuses particularly on the use of Web-based geographical information systems (Web GIS) to increase relational capital....

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...