McNabb, David E.; Barnowe, J. Thad - In: Journal of Information & Knowledge Management (JIKM) 08 (2009) 01, pp. 25-34
This paper examines three converging trends in the public sector in the early years of the 21st century: the loss of critical knowledge due to large numbers of retiring government workers, the increasing demand for information and communications technology needed to maintain growth in the scale...