Rajesh, R.; Pugazhendhi, S.; Ganesh, K. - In: Benchmarking: An International Journal 18 (2011) 1, pp. 42-68
Purpose – The purpose of this paper is to examine how the rapid pace of technological change, attrition rate, global complexities and the increasing amount of data and information available have complicated the task of managing knowledge for third‐party logistics (3PL) service providers....