In order to implement customer knowledge management concepts, companies need to deploy several mechanisms through the development and integration of currently available ways. Although customer knowledge management has been discussed in various circles, fewer studies have tried to discover a...

Nowadays, knowledge is the only resource that has the capability of offering competitive advantage and continuous improvement for supply chain partners. Thus, we should identify the enterprise key knowledge. In order to create new knowledge, supply chain partners are involved in continuous...

Knowledge management and data mining techniques have been widely used in many important applications in both scientific and business domains in recent years. The importance of forecasting has also been exposed in many practical zones. Considering that accurate forecasts are the base for correct...

Online software engineering repositories like GitHub are great resources of socio-technical data about software development process. GitHub as a large-scale social coding environment contains various types of open source projects. Selecting a suitable project from a developer's perspective is...