Purpose – This paper aims to investigate the factors influencing the adoption and diffusion of knowledge management … organizations of various sizes, all in various stages of KMS adoption and diffusion, were studied via face‐to‐face interviews with … key personnel in the organizations. Findings – A comprehensive combined model of adoption and diffusion of KMS was …

Purpose – Diffusion (spread in usage) of knowledge management systems (KMSs) depends on a number of factors. Among them … norms are significant factors. This paper aims to investigate the factors impacting the diffusion (spread and sustained use …) of KMSs. Design/methodology/approach – This paper first presents an integrated model of the diffusion of KMSs arising …