Purpose – This study aims to explore knowledge management (KM) practice in the “back office” of two English football clubs. Design/methodology/approach – The paper takes the form of a comparative case study of two medium‐sized businesses using multi‐method data including unstructured...

We investigated how students’ interpersonal trust relationships impact on their willingness to share knowledge during group work and whether there is one best method of group allocation to maximize knowledge sharing. Through focus groups with 32 undergraduate and postgraduate students, we...

Purpose – While it is well known that leadership can play an important role in engendering effective knowledge management activity, relatively little is known about which styles of leadership are most appropriate for this task. The purpose of this paper is to contribute to theory by exploring...