Purpose – The paper sets out to explore the leadership processes and dynamics of change management in a fragmented, and resource‐poor, health service in an impoverished rural region in South Africa. Design/methodology/approach – The paper outlines an action research process aimed at...

This paper provides an insight into how companies faced with hypercompetitive environments are leveraging their globally dispersed knowledge resources through far‐flung teams. Far‐flung teams are virtual teams that are multi‐unit/multi‐organizational, multi‐functional, globally...

This case study examines the evolution of R&D knowledge management at Japan’s business equipment maker Fuji Xerox, from the sashimi system, a Japanese origin of concurrent engineering, to its successor zen‐in system, which is composed mainly of a real high‐tech discussion room equipped...

Purpose – The purpose of this paper is to describe the initiative set up at the European Space Operations Centre (ESOC) to investigate how knowledge management principles could offer solutions, while adapting to a world where technology and innovative processes are rapidly changing....

Purpose – The paper aims to serve as a reminder of the fact that creating a strong atmosphere of trust and longevity in employee relations is ultimately the most robust route to maintaining a sustainable competitive edge. Design/methodology/approach – In addition to a literature review,...

Purpose – Knowledge work (KW) is a well‐researched topic. However, KW is difficult to measure and little consensus has been reached on elements that affect knowledge work productivity on a team level. The current theories neglect teams working in distributed geographical areas. The purpose...

Purpose – The purpose of this research is to investigate the impact of team climate and empowering leadership on team members' knowledge‐sharing behavior. Design/methodology/approach – A research model was developed based on prior knowledge management studies. Survey data were collected...

Purpose – This study aims to present a model that can be used for predicting effective knowledge sharing behaviors in cross‐functional project teams. Design/methodology/approach – Drawn from the extant literature, a coopetitive model of knowledge sharing is postulated. Data from 115...

The ultimate objective of knowledge management is to effectively maintain and transfer the necessary knowledge to the operation's staff. The conventional knowledge‐management methods may only be suitable for the larger‐sized enterprise, but, for the small and medium‐sized companies, it is...