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The impact of national cultures on structured knowledge transfer

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Knowledge transfer and knowledge building at offshored technical support centers

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The relationship between management support and knowledge sharing : an exploratory study of manufacturing firms

Al Saifi, Said Abdullah; Dillon, Stuart; McQueen, Robert J. - In: Knowledge and process management : the journal of … 23 (2016) 2, pp. 124-135

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Accelerating tacit knowledge building of client-facing consultants : can organizations better support these learning processes?

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Knowledge Transfer and Knowledge Building at Offshored Technical Support Centers

Chen, Jihong; McQueen, Robert J.; Sun, Peter Y.T. - In: Journal of International Management 19 (2013) 4, pp. 362-376

This study investigates knowledge transfer and knowledge building at three technical support centers (TSCs) which have been offshored to China. Utilizing an interpretive case study approach, the study examined how organizational knowledge was transferred from the US-based onshore TSC to a...

Persistent link: https://www.econbiz.de/10010869380