Cova, Milagros Isabel; Rodríguez Monroy, Carlos - In: Journal of innovation & knowledge : JIK 1 (2016) 3, pp. 133-143
This article reports the process of building a fuzzy set scale in order to value workers participation and their learning through a technical improvement project in metallurgical plants. The process starts with a practical question which stems from workers: "How can we value our own...