Purpose – New Ways of Working (NewWoW) refers to a novel approach for improving the performance of knowledge work. The purpose of this paper is to seek innovative solutions concerning facilities, information technology tools and work practices in order to be able to “work smarter, not...

Purpose – “New ways of working” refers to non‐traditional work practices, settings and locations with information and communication technologies (ICT) to supplement or replace traditional ways of working. They are being deployed in knowledge work context in order to increase employees...