There were numerous studies on conflict or conflict management styles (Jehn, 1997; Rahim, 2001) and individual and group outcomes, but no study, to our knowledge, investigated the moderating or mediating effects of the conflict management strategies on the relationship between conflict and job...

Purpose – The purpose of this paper is to examine how the Chinese, Japanese, and Koreans resolve an interpersonal conflict with their supervisors and how cultural factors explain the differences in conflict management styles.Design/methodology/approach – A survey was conducted involving 275...