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Kundenberatung im persönlichen Verkauf : ein problemlösungsorientierter Ansatz für den stationären Einzelhandel
Stiller, Michael - 2006 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003335970
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Kundenberatung im persönlichen Verkauf : Ein problemlösungsorientierter Ansatz für den stationären Einzelhandel
Stiller, Michael - 2006
Persistent link: https://www.econbiz.de/10013515589
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How salespersons induce trust between consumers and retailers : the case of French well-being stores
Abbes, Molka; Goudey, Alain - In: International journal of retail & distribution management 43 (2015) 12, pp. 1104-1125
Persistent link: https://www.econbiz.de/10011431946
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Understanding social media effects across seller, retailer, and consumer interactions
Rapp, Adam; Beitelspacher, Lauren Skinner; Grewal, Dhruv; … - In: Journal of the Academy of Marketing Science 41 (2013) 5, pp. 547-566
Persistent link: https://www.econbiz.de/10010126682
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The effect of age, gender and education level on customer evaluations of retail furniture store atmospheric attributes
Yildirim, Kemal; Cagatay, Kubulay; Hidayetoğlu, Mehmet … - In: International journal of retail & distribution management 43 (2015) 8, pp. 712-726
Persistent link: https://www.econbiz.de/10011443496
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Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse purchase behavior : do the store ambience and salesperson interactions...
Katakam, Bharath Shashanka; Bhukya, Ramulu; … - In: Journal of retailing and consumer services 61 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012581927
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Acquiring customers through online marketplaces? : the effect of marketplace sales on sales in a retailer's own channels
Maier, Erik; Wieringa, Jaap E. - In: International journal of research in marketing : IJRM ; … 38 (2021) 2, pp. 311-328
Persistent link: https://www.econbiz.de/10012591033
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Frontline employee inspiration in retailing : conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin - 2022
Persistent link: https://www.econbiz.de/10013188011
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Guiding when the consumer is in control : the moderating effect of adaptive selling on the purchase intention of the multichannel consumer
Rippé, Cindy B.; Weisfeld-Spolter, Suri; Yurova, Yuliya; … - In: The journal of consumer marketing 33 (2016) 6, pp. 469-478
Persistent link: https://www.econbiz.de/10011629363
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The role of delight in driving repurchase intentions
Meyer, Tracy; Barnes, Donald C.; Friend, Scott B. - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 61-71
Persistent link: https://www.econbiz.de/10011690136