Narrow search
Showing 1 - 10 of 12,373
Cover Image
Interactive decision aids : effects on consumers, retailers, and manufacturers
Mažar, Nina - 2003 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001851989
Cover Image
The use of automated telephone interfaces with customers by local organizations : best practices and exploratory investigation of usage
Castleberry, Stephen Bryon; Merrier, Patricia A.; … - In: Journal of business & economics research 6 (2008) 3, pp. 59-69
Persistent link: https://www.econbiz.de/10003764175
Cover Image
Implementation and empirical evaluation of voice-enabled web applications
Chang, Shuchih Ernest - In: International journal of information technology and … 8 (2009) 2, pp. 178-195
Persistent link: https://www.econbiz.de/10003836583
Cover Image
SIP-based VoIP anomaly detection engine using DTV and ONR
Banu, Saira; Mehata, K. M. - In: International journal of networking and virtual … 19 (2018) 2/3/4, pp. 234-256
Persistent link: https://www.econbiz.de/10011981155
Cover Image
The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Klaus, Philipp - In: The journal of services marketing 27 (2013) 6, pp. 443-457
Persistent link: https://www.econbiz.de/10010198163
Cover Image
Using customer contact centres as relationship marketing instruments
Aa, Zanna van der; Bloemer, Johanna M.; Henseler, Jörg - In: Service business 9 (2015) 2, pp. 185-208
Persistent link: https://www.econbiz.de/10011296073
Cover Image
Consumer trust in E-Commerce : an analysis of means communicating trustworthiness from a buying transaction life cycle perspective
Schultz, Carsten D. - 2007 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003460713
Cover Image
Erfolgsfaktoren einer E-Commerce-Website : empirische Identifikation vertrauensfördernder Signale im Internet-Einzelhandel
Ahrholdt, Dennis; Ahrholdt, Dennis C. - 2010 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003939863
Cover Image
Akzeptanz und Nutzung des E-Commerce im B2C : eine empirische Analyse
Pechtl, Hans - 2001
Persistent link: https://www.econbiz.de/10010483981