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Customers’ perceptions of service quality : do servers’ age stereotypes matter?

Luoh, Hsiang-fei; Tsaur, Sheng-hshiung - In: International journal of hospitality management 30 (2011) 2, pp. 283-289

Persistent link: https://www.econbiz.de/10008907646

Do travel product types matter? : online review direction and persuasiveness

Tsaur, Sheng-Hshiung; Huang, Chung-Ching; Luoh, Hsiang-Fei - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 884-898

Persistent link: https://www.econbiz.de/10010469222

Positive emotions and behavioral intentions of customers in full-service restaurants : does aesthetic labor matter?

Tsaur, Sheng-Hshiung; Luoh, Hsiang-Fei; Syue, Shao-Syun - In: International journal of hospitality management 51 (2015), pp. 115-126

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Should a lower-price service offer a full-satisfaction guarantee?

Wong, Jehn-yih; Tsaur, Sheng-hshiung; Wang, Chih-hung - In: The service industries journal 29 (2009) 9/10, pp. 1261-1272

Persistent link: https://www.econbiz.de/10003914873

The impact of travel product transaction types on customer relational benefits

Tsaur, Sheng-hshiung; Yen, Chang-hua - In: International journal of services technology and management 15 (2011) 1/2, pp. 53-68

Persistent link: https://www.econbiz.de/10008986884

We are in the same boat : tourist citizenship behaviors

Liu, Jui Shiang; Tsaur, Sheng-hshiung - In: Tourism management : research, policies, practice 42 (2014), pp. 88-100

Persistent link: https://www.econbiz.de/10010354146

Measuring memorable dining experiences and related emotions in fine dining restaurants

Tsaur, Sheng-Hshiung; Lo, Pei-Chun - In: Journal of hospitality marketing & management 29 (2020) 8, pp. 887-910

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Authenticity and perceived transformation of pilgrimage tourism : exploring the serial mediating effects of mindfulness and spirituality

Tsaur, Sheng-Hshiung; Lin, Ying-Syuan - In: Journal of travel and tourism marketing 40 (2023) 9, pp. 833-848

Persistent link: https://www.econbiz.de/10014513588

The impacts of brand personality and self-congruity on consumers' intention to stay in a hotel : does consumer affinity matter?

Tsaur, Sheng-Hshiung; Hsu, Fu-Sung; Ching, Hsiao-Wei - In: Journal of hospitality and tourism insights 6 (2023) 1, pp. 246-262

Persistent link: https://www.econbiz.de/10013536110

Can perceived coolness enhance memorable customer experience? : the role of customer engagement

Tsaur, Sheng-Hshiung; Teng, Hsiu-Yu; Han, Tien-Cheng; … - In: International journal of contemporary hospitality management 35 (2023) 12, pp. 4468-4485

Persistent link: https://www.econbiz.de/10014430129