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Konsumentenverhalten
China
126,631
Service quality
21,612
Dienstleistungsqualität
20,695
Internationale Wirtschaftsbeziehungen
7,671
International economic relations
7,579
Auslandsinvestition
7,256
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7,166
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7,061
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6,893
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6,343
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6,218
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6,005
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5,733
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4,993
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4,834
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4,176
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4,135
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3,985
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3,943
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3,662
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3,659
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3,626
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3,478
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3,451
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3,438
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3,428
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3,339
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3,083
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3,069
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3,064
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3,050
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3,003
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3,000
Estimation
2,954
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2,826
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2,818
Financial audit
2,815
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2,785
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952
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58
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44
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44
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31
Sammelwerk
31
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25
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11
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11
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9
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8
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Han, Heesup
35
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
18
McColl-Kennedy, Janet R.
15
Sharma, Piyush
15
Wang, Cheng Lu
15
Chan, Kara
14
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
13
Wang, Ying
13
Gong, Taeshik
12
Hung, Kam
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Gursoy, Dogan
11
Gustafsson, Anders
11
Hanks, Lydia
11
Hsu, Cathy H. C.
11
Hu, Wuyang
11
Jang, Soocheong
11
Park, Jungkun
11
Propper, Carol
11
Wong, IpKin Anthony
11
Miao, Li
10
Quach, Sara
10
Sreejesh, S.
10
Yang, Zhilin
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Meng, Juan
9
Qu, Hailin
9
Voorhees, Clay M.
9
Wang, H. Holly
9
Xu, Xun
9
Akram, Umair
8
Ali, Faizan
8
Amin, Muslim
8
Carlson, Jamie
8
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National Bureau of Economic Research
15
Springer Fachmedien Wiesbaden
4
Christian-Albrechts-Universität zu Kiel
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Bain & Company <Boston, Mass.>
1
Cash in East Asia <Veranstaltung> <2016, Ludwigshafen am Rhein>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Indian Council for Research on International Economic Relations
1
Institut sociologii <Moskau>
1
Institutet för Ekonomisk Forskning <Lund>
1
Kairos Future <Körperschaft>
1
London School of Economics and Political Science
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Nicolaische Buchhandlung
1
Peter Lang GmbH
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Malaysia Representative Office
1
Technische Universität Clausthal
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
University of London / School of Oriental and African Studies
1
University of Otago / Commerce Division
1
Vereinte Nationen / Economic and Social Commission for Asia and the Pacific
1
Verlag Dr. Kovač
1
Weltbank / Development Research Group
1
Weltwirtschaftsforum
1
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Journal of retailing and consumer services
286
International journal of hospitality management
213
Journal of business research : JBR
174
The journal of services marketing
108
International journal of contemporary hospitality management
86
Journal of travel and tourism marketing
82
Journal of hospitality marketing & management
79
Asia Pacific journal of marketing and logistics
75
Services marketing quarterly
66
The service industries journal
64
Cogent business & management
51
Journal of international consumer marketing
50
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
46
Tourism management : research, policies, practice
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
International journal of consumer studies
38
Service business
37
Journal of global marketing
34
Journal of service management
33
Psychology & marketing
32
The international journal of bank marketing : IJBM
32
The journal of consumer marketing
30
International journal of quality and service sciences
29
European journal of marketing : EJM
28
International journal of services and operations management
28
Journal of air transport management
28
Marketing intelligence & planning
28
International journal of electronic marketing and retailing : IJEMR
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
Journal of strategic marketing
26
Technological forecasting & social change : an international journal
26
Young consumers : insight and ideas for responsible marketers
26
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
25
International journal of services, economics and management
25
Journal of service research
25
The TQM journal : the international review of organizational improvement
25
International journal of retail & distribution management
24
Journal of hospitality and tourism insights
24
Total quality management & business excellence
24
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ECONIS (ZBW)
6,047
EconStor
4
BASE
1
Showing
1
-
10
of
6,052
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date (oldest first)
1
Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
Saved in:
2
Antecedents of customer loyalty in mobile phone service : a study from Sub-Saharan Africa
Amponsah, David K.
;
Thompson, W. Frank <Jr.>
;
Mosley, …
- In:
International journal of business and emerging markets …
11
(
2019
)
3
,
pp. 201-224
Persistent link: https://www.econbiz.de/10012153224
Saved in:
3
Contrasting the drivers of switching intent and switching bhavior in contractual service settings
Wirtz, Jochen
;
Xiao, Ping
;
Chiang, Jeongwen
;
Malhotra, …
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 463-480
Persistent link: https://www.econbiz.de/10010473276
Saved in:
4
Brand-switching in Nigerian banks : evidence from critical incidents
Njoku, Maria-Stella Etomchi
;
Nduka, Chinedum
;
Okocha, …
- In:
Global journal of business research : GJBR
9
(
2015
)
3
,
pp. 83-89
Persistent link: https://www.econbiz.de/10011384488
Saved in:
5
Factors influencing customer switching behavior in Islamic banks : evidence from Kuwait
Ghamry, Sherif
;
Shamma, Hamed M.
- In:
Journal of Islamic marketing
13
(
2022
)
3
,
pp. 688-716
Persistent link: https://www.econbiz.de/10012880214
Saved in:
6
The "I love o hate them" relationships with cell phone service providers : the role of customer inertia and anger
Carter, Leanne
;
Gray, David
;
D'Alessandro, Steven
; …
- In:
Services marketing quarterly
37
(
2016
)
4
,
pp. 225-240
Persistent link: https://www.econbiz.de/10011628463
Saved in:
7
Boredom-induced switching behavior in the restaurant industry : the mediating role of attachment
Line, Nathaniel D.
;
Hanks, Lydia
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 101-119
Persistent link: https://www.econbiz.de/10011997142
Saved in:
8
Creepy vs. cool : switching from human staff to service robots in the hospitality industry
Kang, Sung-Eun
;
Koo, Chulmo
;
Chung, Namho
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014311454
Saved in:
9
Exploring the switching intention of patients to e-health consultations platforms : blending inertia with push–pull–mooring framework
Dogra, Nikita
;
Bakshi, Shuchita
;
Gupta, Anil
- In:
Journal of Asia Business Studies
17
(
2023
)
1
,
pp. 15-37
Persistent link: https://www.econbiz.de/10014335336
Saved in:
10
Bank's service failures and bank customers' switching behavior : does bank reputation matter?
Zhao, Cong
;
Noman, Abu Hanifa Md.
;
Hassan, M. Kabir
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 550-571
Persistent link: https://www.econbiz.de/10014267105
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