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Guilt from Promise-Breaking and Trust in Markets for Expert Services - Theory and Experiment
Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - 2010
We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise … to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert …
Persistent link: https://www.econbiz.de/10010294816
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Efficiency effects of cross-border medical demand
Lukas, Daniel - 2009
There is a growing interest in cross-border medical care and its comparative advantages. In addition, medical care can be defined as a local assurance good. Little research is being carried out in this field. This paper discusses the individual considerations for medical treatment offered at...
Persistent link: https://www.econbiz.de/10010301355
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Guilt from promise-breaking and trust in markets for expert services: Theory and experiment
Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - 2010
We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise … to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert …
Persistent link: https://www.econbiz.de/10010269892
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Disclosure, trust and persuasion in insurance markets
de Meza, David; Irlenbusch, Bernd; Reyniers, Diane - 2010
trusting plays an important role. Trust is clearly associated with greater willingness to pay for insurance. Unlike in previous … work, trust in our setting is not about obligations being fulfilled. The contract is complete, simple and the possibility …
Persistent link: https://www.econbiz.de/10010285436
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Antecedents and consequences of mobile usability : linking simplicity and interactivity to satisfaction, trust, and brand loyalty
Lee, Dongwon; Moon, Junghoon; Kim, Yong Jin; Yi, Mun Y. - In: Information & management : the internat. journal of … 52 (2015) 3, pp. 295-304
Persistent link: https://www.econbiz.de/10010515272
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Exploring the process of customer engagement, self-brand connections and loyalty
Naumann, Kay; Bowden, Jana - In: Problems and perspectives in management : PPM ; … 13 (2015) 1, pp. 56-66
Persistent link: https://www.econbiz.de/10010516997
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Tourist behaviour towards self-service hotel technology adoption : trust and subjective norm as key antecedents
Kaushik, Arun Kumar; Agrawal, Amit Kumar; Rahman, Zillur - In: Tourism management perspectives : TMP 16 (2015), pp. 278-289
Persistent link: https://www.econbiz.de/10011415694
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Consumers' perceptions of functional foods : trust and food-neophobia in a cross-cultural context
Dolgopolova, Irina; Teuber, Ramona; Bruschi, Viola - In: International journal of consumer studies 39 (2015) 6, pp. 708-715
Persistent link: https://www.econbiz.de/10011418961
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Impact of initial trust, involvement, and mood on trusting belief : evidence from the financial industry in Taiwan
Chen, Ying-Hueih; Wu, Jyh-Jeng; Chien, Shu-Hua - In: Journal of service theory and practice : JSTP 26 (2016) 1, pp. 91-108
Persistent link: https://www.econbiz.de/10011421955
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Islamic banking services adoption as a new banking restructure : examining its adoption from the perspective of DOI theory and trust in Malaysia
Jamshidi, Dariyoush; Hussin, Nazimah; Lai Wan Hooi - In: Humanomics 31 (2015) 2, pp. 214-223
Persistent link: https://www.econbiz.de/10011428085