The increasing availability of mobile banking has the potential to transform the way consumers interact with their financial institutions and expand access to financial services for previously underserved populations. However, given the sensitive nature of the information shared when using...

Mobile banking has been a game changer for financial organizations in terms of remote banking services. However, many customers remain uncertain due to its security. Therefore, improving the comprehension of the customer’s reasons and methods of using bank sites, including their behaviour...

This research aimed to analyze the effect of perceived technology, perceived risk, and institution-based trust on online trust and service usage of online bike-sharing services in Indonesia. As many as 200 respondents were chosen through systematical random sampling techniques. The data obtained...