values in e-commerce platforms and rating web sites. By means of a field experiment that exogenously manipulates prior … ratings when evaluating their stay (i.e., social influence bias). Results show that positive social influence exists, and that … influence bias interpretation. Finally, also repeat customers are affected by prior ratings, although to a lesser extent with …

values in e-commerce platforms and rating web sites. By means of a field experiment that exogenously manipulates prior … ratings when evaluating their stay (i.e., social influence bias). Results show that positive social influence exists, and that … influence bias interpretation. Finally, also repeat customers are affected by prior ratings, although to a lesser extent with …

and can improve individual and public welfare. This paper presents the results of a controlled experiment that was … experiment, and those who kept participating were less likely to pledge again. This, along with high attrition among nudged … selection effect of nudges, and discuss practical implications of our experiment in terms of the applicability of default …