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Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa; Liu, Hsiou-hsiang; Chang, Feng-hsiang - In: International journal of hospitality management 35 (2013), pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
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Influence of experiences on memories, satisfaction and behavioral intentions : a study of creative tourism
Ali, Faizan; Ryu, Kisang; Kashif Hussain - In: Journal of travel and tourism marketing 33 (2016) 1/3, pp. 85-100
Persistent link: https://www.econbiz.de/10011484657
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"LuXurY" hotel loyalty : a comparison of Chinese Gen X and Y tourists to Macau
Yang, Fiona X.; Lau, Meng-Chan - In: International journal of contemporary hospitality management 27 (2015) 7, pp. 1685-1706
Persistent link: https://www.econbiz.de/10011477048
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Customer Service in Varna Hotels : Foreign Tourists’ Perceptions
Ivanova, Maya G. - 2017
The paper examines the quality of customer service in Varna hotels. Quantitative methods are used – a survey conducted among 135 participants from 22 countries, staying at hotels in Varna. The findings reveal foreign tourists' perceptions of the services in Varna hotels. Customer evaluation of...
Persistent link: https://www.econbiz.de/10012942808
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Model to determine the perceived risks of tourists staying at hotels where the halal tourism concept is present : Antalya region example
Yağmur, Yenal; Aksu, Akın - In: Enlightening tourism : ET ; a pathmaking journal 11 (2021) 2, pp. 428-469
Persistent link: https://www.econbiz.de/10012801517
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Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu; Tuan Tran Minh; Tu Nguyen Thi Ngoc; … - In: International journal of e-entrepreneurship and … 11 (2021) 2, pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
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Predictors of patronage intentions towards "green" hotels in an emerging tourism market
Filimonau, Viachaslau; Matute, Jorge; Mika, Mirosław; … - In: International journal of hospitality management 103 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013209289
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Exploring halal tourism in Muslim-minority countries : Muslim travellers' needs and concerns
Mohd Fuaad Said; Adham, Khairul Akmaliah; Nur Sa'adah … - In: Journal of Islamic marketing 13 (2022) 4, pp. 824-842
Persistent link: https://www.econbiz.de/10013278889
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Which hotel services really matter to Muslim travelers? : developing and validating a multidimensional-continuum scale
Papastathopoulos, Avraam - In: International journal of hospitality management 102 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013185228
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Muslim tourists' intention to book on Airbnb : the moderating role of gender
Tosin Tiamiyu; Farzana Quoquab; Jihad Mohammad - In: Journal of Islamic marketing 13 (2022) 3, pp. 608-627
Persistent link: https://www.econbiz.de/10012880206