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Consumers, experts, and online product evaluations : evidence from the brewing industry

Jacobsen, Grant D. - In: Journal of public economics 126 (2015), pp. 114-123

Persistent link: https://www.econbiz.de/10011416605

Delight the experts, but never dissatisfy your customers! : a multi-category study on the effects of online review source on intention to buy a new product

Plotkina, Daria; Munzel, Andreas - In: Journal of retailing and consumer services 29 (2016), pp. 1-11

Persistent link: https://www.econbiz.de/10011442338

The preference for users to experts in the domain of online product ratings

Essig, Richard A. - In: Journal of business research : JBR 173 (2024), pp. 1-9

Persistent link: https://www.econbiz.de/10014547887

Consumer information in a market for expert services : experimental evidence

Schneider, Tim; Meub, Lukas; Bizer, Kilian - 2016

Markets for expert services are characterized by information asymmetries between experts and consumers. We analyze the … effects of consumer information, where consumers suffer from either a minor or serious problem and only experts can infer the … laboratory experiment, we show that consumers are generally reluctant to accept expensive treatment recommendations, which is …

Persistent link: https://www.econbiz.de/10011496820

Do Emotions Influence Investor Behaviour?

Bird, Ron; Gallagher, David R.; Khan, Ahmed; Yeung, Danny - 2023

Despite much discussion in the psychology and marketing literature as to how emotions influence decision-making, this area of analysis has been largely neglected in the finance literature. We redress this important gap by using proxies for emotions drawn from the news and social media to...

Persistent link: https://www.econbiz.de/10014350252