Reflecting the broader ‘cultural turn' in retail studies, recent surveys of do-it-yourself (DIY) consumers have emphasised human agency rather than economic constraints when explaining their motives for purchasing DIY products. The aim of this paper however, is to evaluate critically this...

To evaluate critically whether under a market system, monetary exchange is always and everywhere based on profit-seeking behaviour, this article examines cash-in-hand work, a form of activity conventionally conceptualised as low paid employment heavily imbued with profit motivations on the part...

The starting point of this paper is that the shift from a producer to a consumer society necessitates that social exclusion is investigated not only in relation to production but also consumption. To do this, case study evidence from interviews with 350 households in rural England is reported....

In a multi-channel distribution environment, the selection and assessment of suppliers are pivotal to effective retailer performance management. This necessitates heightened qualifications and competence from suppliers. This study examines the relationship between the perception of supplier...

The problem of sales suppression fraud is estimated to cost state and local governments $20 billion annually ($2 billion in New York restaurants alone). Modern sales suppression (skimming) is carried out with technology (Zappers and Phantom-ware). Nine undercover sting operations in and around...