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"Hate at First Sight" : evidence of consumer discrimination against African-Americans in the US
Laouénan, Morgane - In: Labour economics : official journal of the European … 46 (2017), pp. 94-109
Persistent link: https://www.econbiz.de/10011951553
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Market segregation in the presence of customer discrimination
Amegashie, J. Atsu - 2023
I consider a market with two firms, a minority group of customers, and a bigoted (racist, ethnocentric, xenophobic, or sexist) majority group of customers. There exists a Nash equilibrium with full segregation in which a low-price firm serves only the minority and a high-price firm serves only...
Persistent link: https://www.econbiz.de/10014284743
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Market segregation in the presence of customer discrimination
Amegashie, J. Atsu - In: Journal of behavioral and experimental economics 105 (2023), pp. 1-6
Persistent link: https://www.econbiz.de/10014427762
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Customer discrimination and ethnic team composition
Rinne, Ulf; Sonnabend, Hendrik; Wolters, Leonie - 2023
This paper examines the relationship between customer preferences and ethnic team composition in German professional soccer. Ethnic team composition is measured using facial recognition techniques, player names, and nationality. The study uses a difference-in-differences approach to show that...
Persistent link: https://www.econbiz.de/10014315724
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Does fan discrimination exist? : mixed-method investigation of customer discrimination in Chinese Professional Baseball League
Wang, Jye-Shyan; Jane, Wen-jhan; Cheng, Yu-Hung; Fang, … - In: Eurasian business review 11 (2021) 3, pp. 477-496
Persistent link: https://www.econbiz.de/10012615998
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The impact of perceived customer discrimination on negative word-of-mouth : the mediating role of customer embarrassment
Ahmed, Farhan; Liang, Dapeng; Abdullah, Muhammad Ibrahim; … - In: Future Business Journal 8 (2022), pp. 1-11
. Discrimination against minority customers has become a frequent headline in the news. The main objective of this research is to … construct a model that explains the relationship between perceived customer discrimination, negative word-of-mouth, and customer … embarrassment. The paper proposes a direct relationship between perceived customer discrimination and switching intentions and an …
Persistent link: https://www.econbiz.de/10013410800
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From bias to bliss : racial preferences and worker productivity in tennis
Creutzburg, Carsten; Maennig, Wolfgang; Mueller, Steffen Q. - 2024 - Version: March 2024
This study investigates the impact of differences in consumers’ racial preferences on worker productivity through the example of the home advantage (HA) effect using data on wins in men’s professional tennis from 2001 to 2020 (pre-COVID-19). We identify players’ racial...
Persistent link: https://www.econbiz.de/10014502322
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Customer discrimination : evidence from Israel
Bar, Revital; Zussman, Asaf - In: Journal of labor economics 35 (2017) 4, pp. 1031-1059
Persistent link: https://www.econbiz.de/10011757643
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Customer discrimination : evidence from Israel
Bar, Revital; Zussman, Asaf - 2016
Persistent link: https://www.econbiz.de/10011621373
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Customer discrimination in the fast food market? : experimental evidence from a Swedish university campus
Ahmed, Ali M.; Hammarstedt, Mats - 2018
This paper studies customer discrimination against fictive male and female food truck owners with Arabic names on a … randomly assigned to the food truck. We found no evidence of customer discrimination against food truck owners with Arabic … customers and that customer discrimination may vary across different markets. More research in this area is needed. …
Persistent link: https://www.econbiz.de/10011900301