Purpose: People enjoy digital shopping because it allows them to make purchasing decisions anytime and wherever they choose. Businesses can use social media to showcase their products on websites like Facebook, Instagram, and others. The goal of this study is to discover the social media...

Banking system are plays vital role in all fields including customers life styles, in addition to this, the COVID pandemic changed the behaviour of customers toward the banking sectors. In this light, it is necessary to understand impact of pandemic towards customers. The study aims at analysing...