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for the telecom operator in India. Higher customer experience can lead to increased loyalty and sales for an organization … mobile consumers in India …
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We estimate the impact of Covid-induced working from home (WFH) on offline consumer spending in urban agglomerations. Our analysis draws on postcode-level data on card transactions and WFH patterns in major German cities between January 2019 and May 2022. We address endogeneity in WFH uptake by...
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