We estimate the impact of Covid-induced working from home (WFH) on offline consumer spending in urban agglomerations. Our analysis draws on postcode-level data on card transactions and WFH patterns in major German cities between January 2019 and May 2022. We address endogeneity in WFH uptake by...

The Indian cellular industry is going through distractive changes like cheaper smartphones and ultra-cheap high-speed data. In four mobile operators competitive market and digitalization, customer satisfaction is becoming the key to success for the telecom operator in India. Higher customer...