analysis of the link between quality and customer emotions. Undergraduate college students were surveyed in regard to four …The purpose of this paper is to study the links between quality and consumers' emotions and eventually with their … satisfaction. There is mounting evidence that, while quality evaluation may be strictly cognitive, satisfaction gauges customers …

as sources to peers and reflect reviewers’ satisfaction levels with different elements of the experiences. Thus, online … of two island tourism destinations. An upturn in customer satisfaction during Covid-19 and changes in attribute weight in …