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Service quality and its impact...
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Konsumentenverhalten
India
97,519
Indien
90,664
Customer satisfaction
15,430
Kundenzufriedenheit
13,774
Consumer behaviour
7,819
Service quality
7,188
Dienstleistungsqualität
6,965
Relationship marketing
5,960
Beziehungsmarketing
5,906
China
4,718
Wirtschaftswachstum
4,530
Economic growth
4,510
Bank
3,237
Entwicklung
3,076
Economic development
3,026
Industrie
2,791
Manufacturing industries
2,715
Wirkungsanalyse
2,638
Impact assessment
2,627
Patients
2,606
Auslandsinvestition
2,581
Foreign investment
2,568
Agriculture
2,482
Theorie
2,466
Theory
2,463
Landwirtschaft
2,455
Patienten
2,450
Schätzung
2,368
Estimation
2,358
Internationale Wirtschaftsbeziehungen
2,285
International economic relations
2,276
Globalization
2,119
Wirtschaftspolitik
2,108
Poverty
2,107
Krankenhaus
2,091
Health care
2,083
Globalisierung
2,080
Women
2,079
Armut
2,068
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Online availability
All
Undetermined
3,674
Free
1,386
Type of publication
All
Article
6,285
Book / Working Paper
1,285
Journal
5
Type of publication (narrower categories)
All
Article in journal
6,066
Aufsatz in Zeitschrift
6,066
Aufsatz im Buch
211
Book section
211
Graue Literatur
182
Non-commercial literature
182
Working Paper
139
Arbeitspapier
138
Hochschulschrift
100
Thesis
74
Conference paper
57
Konferenzbeitrag
57
Collection of articles of several authors
37
Sammelwerk
37
Aufsatzsammlung
21
Konferenzschrift
13
Case study
9
Fallstudie
9
Bibliografie enthalten
8
Bibliography included
8
Collection of articles written by one author
8
Sammlung
8
Conference proceedings
5
Ratgeber
4
Handbook
3
Handbuch
3
Bibliografie
2
Guidebook
2
Lehrbuch
2
Statistik
2
Textbook
2
Amtsdruckschrift
1
Company information
1
Fallstudiensammlung
1
Firmeninformation
1
Glossar enthalten
1
Glossary included
1
Government document
1
Market information
1
Marktinformation
1
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Language
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English
7,416
German
159
French
2
Dutch
1
Author
All
Khare, Arpita
58
Han, Heesup
54
Mattila, Anna S.
24
Chawla, Deepak
22
Usman, Osly
20
Prashar, Sanjeev
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Balaji, M. S.
14
Jain, Varsha
14
Aksoy, Lerzan
13
Jang, Soocheong
13
Klaus, Philipp
13
Loureiro, Sandra Maria Correia
13
Parayitam, Satyanarayana
13
Paul, Justin
13
Roy, Subhadip
13
Söderlund, Magnus
13
Gustafsson, Anders
12
Mishra, Sita
12
Mittal, Vikas
12
Wu, Luorong
12
Huber, Frank
11
Parsad, Chandan
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Sharma, Piyush
11
Sreejesh, S.
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Das, Gopal
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Singh, Ramendra
10
Sondhi, Neena
10
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Institution
All
National Bureau of Economic Research
11
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
Springer Fachmedien Wiesbaden
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Associated Chambers of Commerce and Industry of India
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Bain & Company <Boston, Mass.>
1
Bertelsmann Stiftung
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Consumer Unity & Trust Society
1
Cotton Council International
1
Deutsche Bundespost / Postdienst
1
Deutsche Marketing-Vereinigung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dr. Hans-Joachim Köster <Firma>
1
Erasmus Research Institute of Management
1
Forum of Free Enterprise
1
Friedrich-Naumann-Stiftung
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Guru Nanak Dev University <Amritsar>
1
IGI Global
1
India (Republic) / Textiles Committee / Market Research Division
1
India / Dept. of Tourism
1
Indian Council for Research on International Economic Relations
1
Indian Statistical Institute
1
Indien / Textiles Committee / Market Research Wing
1
Institute of Leadership and Management <London>
1
International Co-operative Alliance / Regional Office for Asia and the Pacific
1
Josef Eul Verlag GmbH
1
Leslie Sawhny Programme of Training for Democracy
1
London School of Economics and Political Science
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Council of Applied Economic Research
1
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Published in...
All
Journal of retailing and consumer services
342
International journal of hospitality management
184
Journal of business research : JBR
162
The journal of services marketing
104
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
85
Cogent business & management
79
International journal of contemporary hospitality management
78
International journal of Indian culture and business management
67
Asia Pacific journal of marketing and logistics
63
Services marketing quarterly
60
Tourism management : research, policies, practice
59
International journal of electronic marketing and retailing : IJEMR
57
Global business review
51
The service industries journal
51
Psychology & marketing
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Journal of strategic marketing
46
The international journal of bank marketing : IJBM
44
Service business
41
The international review of retail, distribution and consumer research
41
International journal of retail & distribution management
39
Journal of service research : JSR
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Tourism management perspectives : TMP
38
International journal of business excellence : IJBEX
37
International journal of consumer studies
37
Journal of international consumer marketing
37
International journal of business information systems : IJBIS
36
Journal of internet commerce
36
Marketing intelligence & planning
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
European journal of marketing : EJM
34
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
34
International journal of Indian culture and business management : IJICBM
33
International journal of business innovation and research
32
Journal of global marketing
32
International journal of retail and distribution management
31
Vision : the journal of business perspective
31
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ECONIS (ZBW)
7,574
EconStor
1
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date (oldest first)
1
Customer satisfaction in Indian
hospitals
: moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
2
Exploring the impact of patient internet usage on patient-physician interaction, satisfaction and revisit intention : a comprehensive study
Kamboj, Preeti
;
Agrawal, Amit Kumar
;
Chatterjee, Sheshadri
- In:
International journal of law and management
66
(
2024
)
2
,
pp. 288-302
Persistent link: https://www.econbiz.de/10014477323
Saved in:
3
Hospital choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan
;
Joseph, Lallu
;
Alur, Sivakumar
- In:
International journal of business and emerging markets …
13
(
2021
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
Saved in:
4
Why is
India
a popular destination for Bangladeshi medical tourists? : a study based on perceived justice by Bangladeshi
patients
Nabi, Md. Noor Un
;
Khan, Sarif Mohammad
;
Misbauddin, S. M.
- In:
International journal of pharmaceutical and healthcare …
17
(
2023
)
3
,
pp. 265-287
Persistent link: https://www.econbiz.de/10014336914
Saved in:
5
Towards an approach to signage management quality (SMQ)
Bonfanti, Angelo
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 312-321
Persistent link: https://www.econbiz.de/10009788847
Saved in:
6
The servicescape as an antecedent to service quality and behavioral intentions
Hooper, Daire
;
Coughlan, Joseph
;
Mullen, Michael R.
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 271-280
Persistent link: https://www.econbiz.de/10009788854
Saved in:
7
Causal relationships between table game players’ perceptions of service quality, perceived winning, and game spending : moderating effects of demographic factors
Jeon, Sang Mi
;
Magnini, Vincent P.
;
Kim, Insin
;
Hyun, …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 922-944
Persistent link: https://www.econbiz.de/10010125916
Saved in:
8
How "quality" determines customer satisfaction : evidence from the mystery shoppers' evaluation
Liu, Chih-Hsing
;
Chou, Sheng-Fang
;
Gan, Bernard
;
Tu, Jin-Hua
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 576-590
Persistent link: https://www.econbiz.de/10011443173
Saved in:
9
Understanding culture on the effectiveness of restaurant servers' check-back style
Lee, Hye Eun
;
Hwang, Joyce Hyunjoo
;
Bennett, Keri
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1905-1926
Persistent link: https://www.econbiz.de/10011447588
Saved in:
10
Impacting communication in optometry : enhancing health-service experiences
Vom Lehn, Dirk
;
Allen, Peter M.
;
Webb, Helena
;
Evans, …
- In:
European journal of marketing
56
(
2022
)
9
,
pp. 2546-2557
Persistent link: https://www.econbiz.de/10013457371
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