There are estimates that up to 30% of hospital costs are due to inefficiently coordinated hospital processes. As a result many hospitals have tried to model and to reengineer their business processes. These efforts have very often been abandoned, because the normally constructed total models of...

Ancillary services such as those provided by logistics seem simple and straightforward, yet their role is often overlooked by hospitals. Recent studies indicate that logistics-related activities impact significantly on the quality of health care as well as on hospital costs. Hospital logistics...