Contemporary society demands that every organization operate with a sense of social responsibility. Many organizations now include corporate social responsibility (CSR) activities in their work programs. In the health sector, however, the role of CSR has not been studied as intensively as in...

The more the people know about health, the more demanding they are about certain products or services. From the preliminary survey, we discovered that there was an increase in the number of complaints from the patient about the quality of services and lack of patient loyalty. Therefore, hospital...