This paper analyzes how hospital service centralization affects performance, assessed by length of stay and readmission rate. The centralization was demanded by a public policy change in Danish healthcare in 2011. We adopt the view of institutional theory and employ a mixed-methods approach in a...

This single-case study explores whether Lean management can improve efficiency in patient treatment at hospitals. Using a case study methodology, we investigate the implementation of Lean at Odense University Hospital (Denmark) and rely on both qualitative and quantitative data for our analysis....