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-- Chapter 4: Managerial Skills and Competencies -- Chapter 5: Leadership -- Chapter 6: Human Resources Management -- Chapter 7 … topics such general management, leadership, education and training, skills and competencies, crisis management, and managing … people-centric management and leadership style while at the same time maintain operational efficiency. A unique book in terms …
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1. The health care landscape -- 2. Effectively implementing quality and safety improvement -- 3. Spreading improvement -- 4. Physician champions -- 5. Building a culture of safety -- 6. Principles and practices of high reliability organizations -- 7. Key quality and safety measures -- 8. Using...
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