Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …

the hospital characteristics that are associated with patients choosing rural hospitals, and sheds light on the types of … patients who depend on rural hospitals for care and, hence, may be the most impaired by the closure of rural hospitals. Using … data from California hospitals, the paper shows that patients were more likely to choose nearby hospitals, larger hospitals …