//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenbindung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The Meaning of a Marketing Rel...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenbindung
Relationship marketing
13
Beziehungsmarketing
9
Consumer behaviour
8
E-commerce
7
Konsumentenverhalten
7
Electronic Commerce
6
Customer satisfaction
5
Dienstleistungsqualität
5
Service quality
5
Kundenzufriedenheit
4
Macneil
4
confiance du consommateur
4
Bank
3
Chatbot
3
Confidence
3
Marketing relationnel
3
Vertrauen
3
confiance
3
marketing bancaire
3
normes
3
rupture
3
web merchant
3
Approche relationnelle
2
Banking
2
Banking industry
2
Banks
2
Canada
2
Cognitive mapping
2
Creepiness
2
Customer retention
2
Customer service
2
Dienstleistungssektor
2
Distribution channel
2
Evaluation
2
Financial services
2
France
2
Gestion de la relation client
2
Implantation bancaire
2
Kundenservice
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Ricard, Line
2
Toufaily, Elissar
2
Fallu, Jean-Mathieu
1
Perrien, Jean
1
Published in...
All
Journal of business research : JBR
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer loyalty to a commercial website : descriptive meta-analysis of the empirical literature and proposal of an integrative model
Toufaily, Elissar
;
Ricard, Line
;
Perrien, Jean
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1436-1447
Persistent link: https://www.econbiz.de/10009757094
Saved in:
2
OCL : online customer loyalty in the service industries : scale development and validation
Toufaily, Elissar
;
Fallu, Jean-Mathieu
;
Ricard, Line
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
4
,
pp. 269-298
Persistent link: https://www.econbiz.de/10011633641
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->