//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenintegration"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of offshored and ou...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenintegration
Consumer behaviour
34
Konsumentenverhalten
34
Einzelhandel
22
Retail trade
22
Beziehungsmarketing
11
Relationship marketing
11
Ladengestaltung
9
Store design
9
Customer satisfaction
7
Kundenzufriedenheit
7
Preismanagement
7
Pricing strategy
7
Marketing management
6
Marketingmanagement
6
New product development
6
Produktentwicklung
6
USA
6
United States
6
Dienstleistungsqualität
5
Service quality
5
Social Web
5
Social web
5
Beschwerdemanagement
4
Big Data
4
Big data
4
Complaint management
4
Experiment
4
Marketing
4
Perception
4
Retailing
4
Wahrnehmung
4
Brand management
3
Customer experience
3
Customer integration
3
Customer service
3
Kundenservice
3
Markenführung
3
Online retailing
3
Online-Handel
3
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Roggeveen, Anne L.
2
Bharadwaj, Neeraj
1
Ghrewal, Dhruv
1
Grewal, Dhruv
1
Nevin, John R.
1
Nordfält, Jens
1
Sisodia, Rajendra
1
Tsiros, Michael
1
Wallman, Jeffrey P.
1
more ...
less ...
Published in...
All
Journal of retailing
1
Journal of the Academy of Marketing Science
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Explicating hearing the voice of the customer as a manifestation of customer focus and assessing ist consequences
Bharadwaj, Neeraj
;
Nevin, John R.
;
Wallman, Jeffrey P.
- In:
The journal of product innovation management : an …
29
(
2012
)
6
,
pp. 1012-1030
Persistent link: https://www.econbiz.de/10010219649
Saved in:
2
Understanding the co-creation effect : when does collaborating with customers provide a lift to service recovery?
Roggeveen, Anne L.
;
Tsiros, Michael
;
Grewal, Dhruv
- In:
Journal of the Academy of Marketing Science
40
(
2012
)
6
,
pp. 771-790
Persistent link: https://www.econbiz.de/10009679038
Saved in:
3
Enhancing customer engagement through consciousness
Ghrewal, Dhruv
;
Roggeveen, Anne L.
;
Sisodia, Rajendra
; …
- In:
Journal of retailing
93
(
2017
)
1
,
pp. 55-64
Persistent link: https://www.econbiz.de/10011704690
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->