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~subject:"Kundenservice"
~subject:"United States"
~type:"article"
~type_genre:"Book section"
~type_genre:"Non-commercial literature"
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Customer Relationship Management : the ultimate guide to efficient use of CRM
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Handbook of research on customer equity in marketing
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Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
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Does marketing need reform? : fresh perspectives on the future
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Handbook of innovation in public services
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Handbook of social media management : value chain and business models in changing media markets
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Kundenbeziehungen im Dienstleistungsbereich
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
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Software for people : fundamentals, trends and best practices
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The Routledge handbook of service research insights and ideas
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Customer Relationship Management : neue CRM-Best-Practice-Fallstudien und -Konzepte zu Prozessen, Organisation, Mitarbeiterführung und Technologie
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Customer retention in the automotive industry : quality, satisfaction and loyalty
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Customer-centric knowledge management : concepts and applications
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Delivering value in turbulent times : AMA Summer Educators' Conference 2011 ; AMA educators' proceedings Volume 22 ; San Francisco, California, USA, 5 - 7 August 2011
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
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Mobile Kommunikation : Wertschöpfung, Technologien, neue Dienste
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Nonprofit management 101 : a complete and practical guide for leaders and professionals ; essential resources, tools, and hard-earned wisdom from fifty leading experts
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Organizational productivity and performance measurements using predictive modeling and analytics
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Political marketing in the United States
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Public Private Partnership : Neue Formen öffentlicher Aufgabenerfüllung ; Referate und Diskussionsberichte eines Symposiums des Wissenschaftlichen Beirats der Gesellschaft für Öffentliche Wirtschaft und des Arbeitsbereichs Public Management an der Hochschule für Wirtschaft und Politik, Hamburg, am 21./22. März 1996 im Amerika-Haus in Hamburg
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Regulatory innovation : a comparative analysis
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Strong brands, strong relationships
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The complete book of perfect phrases for high-performing sales professionals
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The handbook of municipal bonds
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The synergy of business theory and practice : advancing the practical application of scholarly research
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Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
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55plus Marketing : Zukunftsmarkt Senioren
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Advanced technologies management for retailing : frameworks and cases
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Advances in National Brand and Private Label Marketing : Fifth International Conference, 2018
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Advances in applied business research : the L.A.B.S. initiative
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After sixty : marketing to baby boomers reaching their big transition years
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Agricultural management strategies in a changing economy
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Arbeitsmarktpolitik in der sozialen Marktwirtschaft : vom Arbeitsförderungsgesetz zum Sozialgesetzbuch II und III
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Automobilmarktforschung : Nutzenorientierung von Pkw-Herstellern
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Beiträge zur Dienstleistungsmarketing-Forschung : aktuelle Forschungsfragen und Forschungsergebnisse ; [14. Workshop Dienstleistungsmarketing 2010]
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ECONIS (ZBW)
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Kundenorientierung
und Bürgeraktivierung : der Bürger als "Prosument"
Vogel, Hans-Josef
- In:
Kurswechsel Richtung Kunde : die Praxis der …
,
(pp. 278-307)
.
1996
Persistent link: https://www.econbiz.de/10001293030
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2
Public private partnership in den internationalen Modernisierungsstrategien des Staates
Naschold, Frieder
- In:
Public Private Partnership : Neue Formen öffentlicher …
,
(pp. 67-86)
.
1997
Persistent link: https://www.econbiz.de/10001320559
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3
Public private partnership : Konzeption und Probleme eines Instruments zur
Verwaltungsreform
aus Sicht der Public-Choice-Theorie
Budäus, Dietrich
- In:
Public Private Partnership : Neue Formen öffentlicher …
,
(pp. 25-66)
.
1997
Persistent link: https://www.econbiz.de/10001320560
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4
Role of public expenditure management in promoting economic reform
Savas, Emanuel S.
- In:
The role of public administration in promoting economic …
,
(pp. 141-164)
.
1997
Persistent link: https://www.econbiz.de/10001322073
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5
The reform of EU economic governance
Popescu, Gheorghe H.
- In:
Agricultural management strategies in a changing economy
,
(pp. 100-118)
.
2015
Persistent link: https://www.econbiz.de/10011915884
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Neue und alte Regelsteuerung in der deutschen Arbeitsverwaltung
Schütz, Holger
- In:
Arbeitsmarktpolitik in der sozialen Marktwirtschaft : …
,
(pp. 163-177)
.
2009
Persistent link: https://www.econbiz.de/10003882461
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7
Enhance government public management by learning from US successful experiences
Wang, Chuanhong
- In:
China's reality and global vision : management research …
,
(pp. 125-132)
.
2012
Persistent link: https://www.econbiz.de/10009507996
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8
Internal and external influences on the capacity for innovation in local government
Walker, Richard M.
- In:
Handbook of innovation in public services
,
(pp. 496-513)
.
2013
Persistent link: https://www.econbiz.de/10010194782
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9
Leading successful innovation in local public services
Svara, James H.
- In:
Handbook of innovation in public services
,
(pp. 193-209)
.
2013
Persistent link: https://www.econbiz.de/10010194908
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10
Managing stakeholders in the change and innovation process
Bryson, John M.
;
Crosby, Barbara C.
- In:
Handbook of innovation in public services
,
(pp. 118-140)
.
2013
Persistent link: https://www.econbiz.de/10010194925
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