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~subject:"Kundenservice"
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Kundenservice
Consumer behaviour
18
Konsumentenverhalten
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USA
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Relationship marketing
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Beziehungsmarketing
5
Brand management
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Innovation
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Marketingmanagement
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Customer integration
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Firm performance
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Kundenintegration
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Online retailing
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Online-Handel
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Product design
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Unternehmenserfolg
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Brand image
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Consumers
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Customer satisfaction
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Designation of origin
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Dienstleistungsqualität
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Paswan, Audhesh
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Malik, Aaminah Zaman
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Pei, Zhi
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Zolfagharian, Mohammad Ali
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Journal of consumer marketing
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Journal of electronic commerce research : JECR
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Services marketing quarterly
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The journal of services marketing
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ECONIS (ZBW)
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1
Consumer perceptions of service innovativeness and personal control
Zolfagharian, Mohammad Ali
;
Paswan, Audhesh
- In:
Services marketing quarterly
31
(
2010
)
1
,
pp. 89-105
Persistent link: https://www.econbiz.de/10003953055
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2
Consumers' legitimate and opportunistic product return behaviors in online shopping
Pei, Zhi
;
Paswan, Audhesh
- In:
Journal of electronic commerce research : JECR
19
(
2018
)
4
,
pp. 301-319
Persistent link: https://www.econbiz.de/10011956503
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3
Linguistic racism in inter-culture service encounter
Malik, Aaminah Zaman
;
Paswan, Audhesh
- In:
Journal of consumer marketing
40
(
2023
)
5
,
pp. 585-596
Persistent link: https://www.econbiz.de/10014332220
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4
Language-related stereotype threat, customers' well-being and its outcome
Malik, Aaminah Zaman
;
Paswan, Audhesh
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 895-910
Persistent link: https://www.econbiz.de/10014333405
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