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~subject:"Kundenservice"
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Kundenservice
Electronic Commerce
15
Hotellerie
15
Hotel industry
14
E-commerce
13
Internet marketing
12
Online-Marketing
12
Beziehungsmarketing
9
Relationship marketing
9
Schweiz
9
Switzerland
9
Social Web
8
Social web
8
Tourism industry
8
Tourismuswirtschaft
8
Information technology
7
Informationstechnik
7
Internet
7
Tourismus
7
Consumer behaviour
6
Konsumentenverhalten
6
Tourism marketing
6
Tourismusmarketing
6
Tourism
5
Viral marketing
5
Virales Marketing
5
Customer satisfaction
4
Customer service
4
Destination management
4
Destinationsmanagement
4
Kundenzufriedenheit
4
Online retailing
4
Online-Handel
4
Website
4
Deutschsprachiger Raum
3
E-Mail
3
E-mail
3
German-speaking countries
3
Holiday behaviour
3
Reisevermittler
3
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Graue Literatur
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English
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German
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Fux, Michael
3
Schegg, Roland
2
Eggel, Stefan
1
Gherissi-Labben, Thouraya
1
Liebrich, Andreas
1
Murphy, Jamie
1
Noti, Martina
1
Scholl, Barbara
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Working papers / Institut für Wirtschaftsinformatik der Universität Bern
2
Tourism review of AIEST
1
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ECONIS (ZBW)
4
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E-Mail-Management in der Schweizer Hotellerie : Ergebnisse einer Untersuchung zum Stand der Kundenkommunikation mittels E-Mail und den Einsatzpotenzialen von E-Mail Response Manage...
Fux, Michael
(
contributor
);
Schegg, Roland
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10003796579
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2
Elektronischer Kundenservice bei touristischen Destinationen : eine Analyse der Effekte von Angebotsanfragesystemen
Fux, Michael
(
contributor
);
Eggel, Stefan
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003796563
Saved in:
3
Elektronischer Kundenservice bei Tourismusorganisationen : eine Analyse der E-Mail-Kommunikation
Noti, Martina
(
contributor
);
Fux, Michael
(
contributor
)
-
2005
Persistent link: https://www.econbiz.de/10003389397
Saved in:
4
E-mail customer service in the Tunesian hotel industry
Gherissi-Labben, Thouraya
;
Schegg, Roland
;
Murphy, Jamie
- In:
Tourism review of AIEST
58
(
2003
)
2
,
pp. 18-26
Persistent link: https://www.econbiz.de/10001931468
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