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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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Liang, Yi-hui
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Exploring the relationship between perceived electronic service quality, satisfaction, and personality : a study of Taiwan's online game industry
Liang, Yi-hui
- In:
Total quality management & business excellence : an …
23
(
2012
)
8
,
pp. 949-963
Persistent link: https://www.econbiz.de/10009625426
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