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Investigating the effects of service recovery quality elements on passengers' behavioral intention
Park, Jin-Ju; Park, Jin-Woo - In: Journal of air transport management 53 (2016), pp. 235-241
Persistent link: https://www.econbiz.de/10011546542
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A study on the impact of airline service delays on emotional reactions and customer behavior
Kim, Nam-Yi; Park, Jin-Woo - In: Journal of air transport management 57 (2016), pp. 19-25
Persistent link: https://www.econbiz.de/10011610552
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The effects of the servicescape of airport transfer amenities on the behavioral intentions of transfer passengers : a case study on Incheon International Airport
Park, Kyuseon; Park, Jin-Woo - In: Journal of air transport management 72 (2018), pp. 68-76
Persistent link: https://www.econbiz.de/10011910587
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A study on factors affecting intention of choosing internet banking and intention of continuity
Chang Ok, Jin; Park, Sang-Bum - In: International journal of economics and finance 10 (2018) 12, pp. 54-66
Persistent link: https://www.econbiz.de/10011961083