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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Website
3,064
Consumer behaviour
989
Konsumentenverhalten
988
Electronic Commerce
916
E-commerce
882
Online-Marketing
858
Internet marketing
848
Online retailing
697
Online-Handel
697
Social Web
455
Social web
454
Internet
445
User interface
367
Benutzerschnittstelle
362
Customer satisfaction
329
Beziehungsmarketing
316
Relationship marketing
315
Dienstleistungsqualität
302
Service quality
302
Deutschland
186
USA
184
Confidence
183
Vertrauen
183
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182
Germany
167
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157
Usability
146
Evaluation
141
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139
Tourism marketing
134
Tourismusmarketing
134
Öffentlichkeitsarbeit
134
Public relations
133
Werbewirkung
126
Advertising effects
122
Brand management
121
Markenführung
121
Einzelhandel
120
Retail trade
120
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Barrio-García, Salvador del
3
Bilgihan, Anil
3
Carlson, Jamie
3
Che, Tong
3
Dholakia, Ruby R.
3
Khan, Mohammed Naved
3
Kiran, Ravi
3
Lennon, Sharron J.
3
Pereira, Hélia Gonçalves
3
Tandon, Urvashi
3
Zhao, Miao
3
Aggarwal, Aanchal
2
Ahmad, Asad
2
Ba, Sulin
2
Baidoun, Samir D.
2
Bharati, Pratyush
2
Bhatt, Ruchi
2
Bhattacharya, Arijit
2
Butaney, Gul T.
2
Camilleri, Mark Anthony
2
Casaló, Luis V.
2
Chau, Michael
2
Chaudhury, Abhijit
2
Chen, Ja-Shen
2
Cleff, Thomas
2
Dhingra, Sanjay
2
Dominic, P. D. D.
2
Fan, Qingji
2
Gera, Rajat
2
Guinalíu, Miguel
2
Gupta, Shelly
2
Ha, Young
2
Hassanein, Khaled
2
Hua, Zhongsheng
2
Im, Hyunjoo
2
Jeong, Miyoung
2
Khan, Humera
2
Kumar, Vikas
2
Laroche, Michel
2
Law, Rob
2
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IGI Global
1
RWTH Aachen
1
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Journal of retailing and consumer services
18
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of internet commerce
10
International journal of business information systems : IJBIS
8
International journal of e-business research : an official publication of the Information Resources Management Association
6
International journal of retail & distribution management
6
Journal of travel and tourism marketing
6
Electronic commerce research
5
Journal of business research : JBR
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of hospitality management
4
International journal of public sector performance management : IJPSPM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of electronic commerce research : JECR
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Service business
4
The service industries journal
4
Tourism management : research, policies, practice
4
African journal of science, technology, innovation and development : AJSTID
3
Cogent business & management
3
Information systems and e-business management : ISeB
3
International journal of electronic business
3
International journal of retail and distribution management
3
Journal of customer behaviour
3
Journal of strategic marketing
3
Marketing intelligence & planning
3
Tourism management perspectives : TMP
3
Administrative Sciences : open access journal
2
Asia Pacific journal of marketing and logistics
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Global business review
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of business innovation and research
2
International journal of contemporary hospitality management
2
International journal of electronic commerce : IJEC
2
International journal of electronic customer relationship management : IJECRM
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ECONIS (ZBW)
329
Showing
1
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329
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1
Gender differences in user satisfaction of mobile touch screen interfaces : university students' service sites
Alkhaldi, Ayman N.
;
Al-Sa'di, Ahmed
- In:
International journal of innovation and technology …
15
(
2018
)
6
,
pp. 1950003-1-21
Persistent link: https://www.econbiz.de/10011981530
Saved in:
2
Web site interaction satisfaction : scale development considerations
Lascu, Dana-Nicoleta
;
Clow, Kenneth E.
- In:
Journal of internet commerce
7
(
2008
)
3
,
pp. 359-378
Persistent link: https://www.econbiz.de/10003780053
Saved in:
3
C2C online auction
website
performance : buyer's perspective
Rauniar, Rupak
;
Rawski, Greg
;
Crumbly, Jack
;
Simms, Jack
- In:
Journal of electronic commerce research : JECR
10
(
2009
)
2
,
pp. 56-75
Persistent link: https://www.econbiz.de/10003886467
Saved in:
4
Product customization on the web : an empirical study of factors impacting choiceboard user satisfaction
Bharati, Pratyush
;
Chaudhury, Abhijit
-
2010
Persistent link: https://www.econbiz.de/10003911028
Saved in:
5
Investigating the impact of customer relationship management practices of e-commerce on online customer's web site satisfaction : a model-building approach
Lee, Su-fang
;
Jih, Wen-jang Kenny
;
Fang, Shyh-Rong
-
2010
Persistent link: https://www.econbiz.de/10003911045
Saved in:
6
Web site success: antecedents of Web site satisfaction and re-use
Schaupp, Ludwig Christian
- In:
Journal of internet commerce
9
(
2010
)
1
,
pp. 42-64
Persistent link: https://www.econbiz.de/10003988460
Saved in:
7
Usability : ein kleines Wort mit großer Bedeutung
Heidmann, Frank
-
2007
Persistent link: https://www.econbiz.de/10003666815
Saved in:
8
Effective product customization on the Web : an information systems success approach
Bharati, Pratyush
;
Chaudhury, Abhijit
- In:
Innovative technologies for information resources management
,
(pp. 79-94)
.
2008
Persistent link: https://www.econbiz.de/10003621302
Saved in:
9
Context-general and context-specific determinants of online satisfaction and loyalty for commerce and content sites
Jaiswal, Anand K.
;
Niraj, Rakesh
;
Venugopal, Pingali
- In:
Journal of interactive marketing : a quarterly …
24
(
2010
)
3
,
pp. 222-238
Persistent link: https://www.econbiz.de/10008650974
Saved in:
10
Importance of web functionality support for the individual stages of the customer service life cycle
Pearson, Ann M.
;
Mykytyn, Peter P.
- In:
Journal of internet commerce
8
(
2009
)
3/4
,
pp. 198-221
Persistent link: https://www.econbiz.de/10003941389
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