Higher educational institution (HEI) is a one of an organisation in a service industry field. It likes any other organisations are realising that the mission of the university is to provide a high quality environment that meets the requirements of users in an efficient and effectively. Basically...

Blended learning is a new way of teaching and learning. As the name implies it is a combination of classroom learning with the online learning platform. This way of learning enables students to partially control the process of learning. The study aims to find out the effect of blended learning...

The relevance of service environment in the delivery of quality services can not be over emphasized. The simultaneity of production and consumption of services makes it necessary for the students (consumers) to be in the services cape. This unique feature makes qualitative infrastructure and...

Purpose: The current study aims to examine the impact of teachers’ job satisfaction and self-efficacy in improving service quality. Furthermore, the research explores the various clusters of the respondents according to their behavior, as teachers emphasizing on different aspects of marketing:...

Background: Blended learning is a new approach to teaching and learning created by combining traditional classroom learning with an online learning platform. In recent years, blended learning has become an increasingly popular form of e-learning. It is particularly suitable for transitioning...

This work analyses the determinants of levels of Colombians' satisfaction, particularly the degree of household conformity, and their relationship to a set of social and economic demographic variables. Some of the results were similar to those from other countries having different degrees of...

Recent research challenges the idea that greater choice is always desirable, showing that larger assortments can increase choice deferral and switching. The present research demonstrates that even when consumers do make a purchase, the same item may generate lower satisfaction when chosen from a...

The time allocated to household chores is substantial, with the burden falling disproportionately upon women. Further, social norms about how much housework men and women should contribute are likely to influence couples' housework allocation decisions and satisfaction. Using Australian data...

Compulsory military service is still a prominent feature of young people's careers in many countries. We use the abolition of compulsory military and civil service for males in 2011 in Germany as a natural experiment to identify effects of institutionalized career disruptions on life...

The time allocated to household chores is substantial, with the burden falling disproportionately upon women. Further, social norms about how much work men and women should contribute in the home are likely to influence couples' housework allocation decisions and evaluations of their lot. Using...