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THEMEQUAL : adapting the SERVQUAL scale to theme park services ; a case of Hong Kong Disneyland
Tsang, Nelson K. F.; Lee, Louisa Y. S.; Wong, Alan; … - In: Journal of travel and tourism marketing 29 (2012) 5/6, pp. 416-429
Persistent link: https://www.econbiz.de/10009626889
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Attribution of inappropriate visitor behavior in a theme park setting : a conceptual model
Tsang, Nelson K. F.; Prideaux, Bruce; Lee, Louisa - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1088-1105
Persistent link: https://www.econbiz.de/10011627466