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Improving consumer commitment through the integration of self-service technologies : a transcendent consumer experience perspective
Wei, Wei; Torres, Edwin; Hua, Nan - In: International journal of hospitality management 59 (2016), pp. 105-115
Persistent link: https://www.econbiz.de/10011609958
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Towards understanding the effects of time and emotions on the vacation experience
Torres, Edwin N.; Wei, Wei; Hua, Nan - In: Tourism review : the official journal of the AIEST 72 (2017) 4, pp. 357-374
Persistent link: https://www.econbiz.de/10011806369
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Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung; Wei, Wei; Martin, Drew - In: Journal of business research : JBR 129 (2021), pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
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Customer emotions minute by minute : how guests experience different emotions within the same service environment
Torres, Edwin N.; Wei, Wei; Hua, Nan; Chen, Po-Ju - In: International journal of hospitality management 77 (2019), pp. 128-138
Persistent link: https://www.econbiz.de/10011988465
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The power of self-service technologies in creating transcendent service experiences : the paradox of extrinsic attributes
Wei, Wei; Torres, Edwin N.; Hua, Nan - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1599-1618
Persistent link: https://www.econbiz.de/10011732197
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The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun; Wang, Yao-Chin; Wei, Wei; Zhang, Lu; Huo, Da - In: Psychology & marketing 40 (2023) 11, pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
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When positive reviews backfire : the effect of review dispersion and expectation disconfirmation on Airbnb guests' experiences
Zhang, Lu; Wei, Wei; Line, Nathaniel D.; Cheng, Yusi - In: International journal of hospitality management 96 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012585693
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The relationship between place attachment and tourist loyalty : a meta-analysis
Zou, Wenbo; Wei, Wei; Ding, Shuangying; Xue, Jianhong - In: Tourism management perspectives : TMP 43 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013471536