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Exploring the role of ethical experiences and psychological well-being in travel satisfaction : an animal welfare perspective in elephant-based tourism
Lee, Sojung; Hong, Sukhwa; Kim, Jewoo; Meng, Zhenhao Mark - In: Tourism Management Perspectives 51 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10015077176
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Sustainable development practices in the hospitality industry : an empirical study of their impact on customer satisfaction and intentions
Prud’homme, Brigitte; Raymond, Louis - In: International journal of hospitality management 34 (2013), pp. 116-126
Persistent link: https://www.econbiz.de/10009766723
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Ergonomic design and choice overload
Visentin, Matteo; Franssens, Samuel; Botti, Simona - In: The psychology of design : creating consumer appeal ; …, (pp. 275-286). 2016
Persistent link: https://www.econbiz.de/10011593204
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Approaches to consumer satisfaction : whose choice is it, anyway
Uusitalo, Outi - 1991
Persistent link: https://www.econbiz.de/10000814677
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On custom
Schlicht, Ekkehart - 1992
Persistent link: https://www.econbiz.de/10000148766
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Consumer behaviour in China : customer satisfaction and cultural values
Yau, Oliver H. M. - 1993
Persistent link: https://www.econbiz.de/10000337784
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Managing customer service
Hayes, Jenny; Dredge, Frances - 1998
Persistent link: https://www.econbiz.de/10000641779
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Consumers and services
Gabbott, Mark; Hogg, Gillian - 1998
Persistent link: https://www.econbiz.de/10000643442
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Customer services
Buckner, Leroy M.; Dorr, Eugene L. - 1978 - 2. ed
Persistent link: https://www.econbiz.de/10000053455