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~subject:"Kundenzufriedenheit"
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Identity, culture, disposition...
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Kundenzufriedenheit
Consumer behaviour
88
Konsumentenverhalten
88
International marketing
29
Internationales Marketing
29
Globalization
27
Welt
27
World
27
Cultural identity
25
Kulturelle Identität
25
Brand image
24
Brand management
24
Markenführung
24
Markenimage
24
Globalisierung
23
China
17
Designation of origin
17
Herkunftsbezeichnung
17
Ethnic group
15
Ethnische Gruppe
15
Canada
13
Online retailing
13
Online-Handel
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Kanada
12
Markenartikel
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Brand
10
Marketing management
10
Marketingmanagement
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Culture
9
National culture
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Nationalkultur
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Social integration
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Soziale Integration
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Website
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Customer satisfaction
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Dienstleistungsqualität
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Marketing
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Materialism
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Service quality
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English
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Laroche, Michel
7
Mazaheri, Ebrahim
2
Shobeiri, Saeed
2
Ueltschy, Linda C.
2
Bocaranda, Claudia
1
Borges, Adilson
1
Cho, Hyuksoo
1
De Nisco, Alessandro
1
Elliot, Statia
1
Kalamas, Maria
1
Li, Yaoqi
1
Makdessian, Lucy
1
Papadopoulos, Nicolas G.
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Rita, Paulo
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Spielmann, Nathalie
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Yingwei, Ren
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Zhang, Chun
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Zhang, Man
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Journal of business research : JBR
2
International journal of hospitality management
1
International journal of retail & distribution management
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International marketing review
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Journal of marketing communications
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Journal of retailing and consumer services
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Multinational business review
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ECONIS (ZBW)
8
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1
From international travelling consumer to place ambassador : connecting place image to tourism satisfaction and post-visit intentions
De Nisco, Alessandro
;
Papadopoulos, Nicolas G.
;
Elliot, …
- In:
International marketing review
34
(
2017
)
3
,
pp. 425-443
Persistent link: https://www.econbiz.de/10011709263
Saved in:
2
Is beauty a premium? : a study of the physical attractiveness effect in service encounters
Li, Yaoqi
;
Zhang, Chun
;
Laroche, Michel
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 215-225
Persistent link: https://www.econbiz.de/10012114155
Saved in:
3
Creating the right customer experience online : the influence of culture
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing communications
24
(
2018
)
3
,
pp. 270-290
Persistent link: https://www.econbiz.de/10011852960
Saved in:
4
Is there really an Asian connection? : professional service quality perceptions and customer satisfaction
Ueltschy, Linda C.
;
Laroche, Michel
;
Zhang, Man
;
Cho, …
- In:
Journal of business research : JBR
62
(
2009
)
10
,
pp. 972-979
Persistent link: https://www.econbiz.de/10003887599
Saved in:
5
A Pan-European approach to customer satisfaction : an optimal strategy?
Ueltschy, Linda C.
;
Laroche, Michel
;
Rita, Paulo
; …
- In:
Multinational business review
16
(
2008
)
3
,
pp. 41-71
Persistent link: https://www.econbiz.de/10003890261
Saved in:
6
How service seasons the experience : measuring hospitality servicescapes
Spielmann, Nathalie
;
Laroche, Michel
;
Borges, Adilson
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 360-368
Persistent link: https://www.econbiz.de/10009503312
Saved in:
7
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
Saved in:
8
Reaching the boiling point: consumers' negative affective reactions to firm-attributed service failures
Kalamas, Maria
;
Laroche, Michel
;
Makdessian, Lucy
- In:
Journal of business research : JBR
61
(
2008
)
8
,
pp. 813-824
Persistent link: https://www.econbiz.de/10003736755
Saved in:
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