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Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India
Tandon, Urvashi; Kiran, Ravi; Sah, Ash N. - In: International journal of electronic marketing and … 7 (2016) 2, pp. 115-140
Persistent link: https://www.econbiz.de/10011643577
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The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping : an emerging economy case
Tandon, Urvashi; Kiran, Ravi; Sah, Ash N. - In: Information systems and e-business management : ISeB 16 (2018) 1, pp. 57-91
Persistent link: https://www.econbiz.de/10011849778
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Analyzing customer satisfaction : users perspective towards online shopping
Tandon, Urvashi; Kiran, Ravi; Sah, Ash - In: Nankai business review international 8 (2017) 3, pp. 266-288
Persistent link: https://www.econbiz.de/10011775944
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Internet banking : a review (2002-2016)
Keskar, Mugdha Y.; Pandey, Neeraj - In: Journal of internet commerce 17 (2018) 3, pp. 310-323
Persistent link: https://www.econbiz.de/10011987482
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Does price tolerance depend upon the type of product in e-retailing? : role of customer satisfaction, trust, loyalty, and perceived value
Pandey, Neeraj; Tripathi, Avinash; Jain, Devendra; Roy, … - In: Journal of strategic marketing 28 (2020) 6, pp. 522-541
Persistent link: https://www.econbiz.de/10012313919
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Analyzing role of E-SERVQUAL constructs for post-pandemic recovery of Indian taxi aggregator services
Patwardhan, Avadhut Arun; Pandey, Neeraj - In: International journal of global business and … 16 (2021), pp. 89-102
Persistent link: https://www.econbiz.de/10013461383